Terms and Conditions for A2P 10DLC Messaging Services Provided by Sherif Oliver LLC AKA “Company”, “we”, or “us”)

1.

Introduction

- These terms and conditions govern the use of A2P 10DLC messaging services provided by the Company.

2.

Compliance with Regulations

- All messaging services comply with relevant laws and regulations, including the Telephone Consumer Protection Act (TCPA) and Carrier Compliance Guidelines for A2P 10DLC messaging.

3.

Message Content

- Messages will contain information related to loan offers, financial advice, and updates pertinent to the services offered by the Company

- No prohibited content as per carrier guidelines, such as spam, fraudulent content, or adult content, will be sent

4.

Opt-In Requirement

- Recipients must have explicitly opted in to receive messages. Opt-in can be through a written agreement, electronic acceptance, or other verifiable means including Facebook, Instagram, LinkedIn & TikTok Lead Capture Forms.

5.

Opt-Out Mechanism

- Recipients can opt out of receiving messages at any time by replying “STOP” or through other specified channels.

6.

Frequency of Messages

- The expected frequency of messages will be communicated to the recipients during the opt-in process.

7.

Privacy and Data Security

- Personal information of recipients will be handled and protected in accordance with applicable privacy laws and regulations.

- Recipients’ data will not be shared with third parties without consent.

-

Non-Disclosure of Information:

Recipient information, including personal and contact details, will not be shared or sold to any third party for marketing or other purposes.

8.

Liability and Indemnification

The Company is not liable for any damages arising from the use of the messaging service, except as required by law.

- Recipients agree to indemnify The Company against any claims arising from their use of the service.

9.

Changes to Terms and Conditions

- These terms and conditions may be updated periodically. Continued use of the messaging service after such changes constitutes acceptance of the new terms.

10.

Governing Law

- These terms and conditions are governed by the laws of the jurisdiction in which The Company operates.

11.

Contact Information

- For any questions or concerns regarding these terms and conditions, recipients can contact The Company at [email protected]

Campaign Overview:

Key Features of the Campaign:

Appointment Confirmations and Links:

Clients will receive timely confirmations of their appointments, along with any necessary links for virtual meetings or additional information.

Account Information:

Essential details related to clients' accounts, including updates and notifications, will be communicated to ensure they are always informed about their account status.

Product Information: Information regarding purchasing or selling a home

Marketing Messages:

Periodic marketing communications will be sent to inform clients about new offers, services, or products that may be of interest to them.

Help Requests:

Clients can initiate requests for assistance or support, and responses will be provided to address their queries or concerns.

Webchat Widget Responses:

Responses to inquiries made through the webchat widget on the company’s website will be sent, ensuring a seamless online customer service experience.

Opt-In and Opt-Out Confirmations:

Clients will receive confirmations when they opt in or opt out of the messaging service, maintaining transparency and control over their communication preferences.

Product & Services:

Clients may receive messages regarding real estate and mortgage related products and services