Privacy Policy

Updated: 01/2024

1. Introduction:

This Privacy Policy outlines how the company collects, uses, and protects personal information through our messaging services, including appointment confirmations, account updates, product information, marketing messages, and loan communication.

2. Information Collection:

We may collect the following types of information:

>Contact details such as name, phone number, and email address.

>Loan application details for mortgage services.

>Any other information provided during our communication.

3. Use of Information:

The information collected will be used for the following purposes:

>To send appointment confirmations and relevant links.

>To provide updates and information regarding your account.

>To inform you about our products and services.

>To respond to help requests and webchat queries.

>To process and communicate about lending and loan arrangements

.4. Consent:

By opting into our messaging service, you consent to the collection and use of your information as described in this policy.

5. Information Sharing and Disclosure:

Your information will not be shared with or sold to third parties for marketing purposes.We may disclose information if required by law or in response to legal processes.

6. Data Security:

We are committed to protecting the security of your personal information and take reasonable measures to prevent unauthorized access, disclosure, alteration, or destruction.

7. Opt-Out Policy:

You can opt out of our messaging service at any time by texting “STOP” to our shortcode. Upon opting out, you will no longer receive messages from us.

8. Changes to the Privacy Policy:

This Privacy Policy may be updated periodically. Continued use of the service after changes indicates acceptance of the new terms.

9. Contact Information:

For any questions or concerns about this Privacy Policy, please contact the company, at [email protected]

By submitting your phone number and email you are providing express written consent for this company, its affiliates, agents, and service providers to contact you at that number regarding products or services, including via autodialed and/or prerecorded or artificial voice calls and text messages (SMS and MMS), or email even if your telephone number is a cellular number or on a corporate, state, or the National Do Not Call Registry (DNC) or other do not contact list. You may opt-out at any time by emailing us a Do Not Call Request. Your consent is not required or a condition of any purchase. Message and data rates may apply. You also consent to our SMS terms, Privacy Policy and Terms of Use. By communicating with us by phone or email, you give your full consent for any and all calls, texts and emails to be recorded for quality and training purposes.